We collect the following types of personal data:

• Contact Information: Name, mobile number, address, email address, and other information necessary to deliver our services based on your preferences, such as preferred mode of communication (e.g., phone, email).
• User Specifications and Technical Information: Information necessary for PC building and customization, such as system specifications (e.g., preferred CPU, GPU, RAM, storage options), software requirements, usage preferences, and other details provided to ensure the system meets your needs. This may also include basic technical information such as device type and compatibility for seamless integration.
• Transaction Information: Details of purchases, service requests, and other interactions, including payment history and billing information.
• Usage Data: Cookies are used to identify login status and recognize returning users, enabling a seamless and personalized experience. No browsing patterns or other behavioral data are collected.
• Customer Support Data: Information shared during customer support interactions, such as chat logs, emails, or call recordings.

  How We Collect Data:

  • Directly provided by you through our website, calls, WhatsApp and E-mails.
  • Automatically collected through cookies, which are used solely to identify login status and recognize returning users. We do not use web beacons or other tracking technologies.

We do not collect sensitive or special category personal data unless explicitly required for legal or compliance purposes.

We process personal data for the following purposes:

• To provide consulting, purchase, and system integration services.
• To handle customer service inquiries and support effectively.
• To manage transactions, billing, and payment processing.
• To send marketing communications, offers, and updates relevant to your preferences. You can always reach out to us to revoke your consent.
• To improve our products and services through analytics and feedback.
• To ensure compliance with legal and regulatory obligations.

We share your personal data only as necessary to deliver our services or comply with legal requirements. This includes:

• Service Providers: Vendors who assist in operations such as payment processing, IT support, and data storage. We do not sell or share your personal data for any commercial purposes.
• Legal and Compliance: Authorities or regulatory bodies as required by law.

We do not engage in international data transfers unless necessary for service delivery, in which case we ensure appropriate safeguards are in place.

Under applicable Indian laws, you have the following rights regarding your personal data:

• Right to Access: Obtain a summary of your personal data being processed by us.
• Right to Correction, Completion, Updating, and Erasure: Request correction of any inaccurate or incomplete data, completion of incomplete information, updating of outdated information, and erasure of data that is no longer necessary or has been processed unlawfully.
• Right to Nominate: Designate another individual to exercise your rights in the event of your death or incapacity. This includes making decisions related to your data on your behalf.
• Right to Withdraw Consent: Revoke your consent for specific processing activities at any time.

Exercising Your Rights: You may contact our Support Team at support@nukepc.in to exercise these rights. Please note that exercising certain rights, such as data erasure or withdrawal of consent, may limit our ability to provide services to you or fulfill your requests.

Grievance Redressal Mechanism: If you have concerns about how we handle your data, please contact us at support@nukepc.in. We aim to address grievances promptly and provide resolution as per applicable laws.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

We prioritize the security of your personal data and have implemented robust measures to protect it. These include using appropriate technologies to safeguard data during transmission and storage, restricting access to authorized personnel through strict access controls, and regularly conducting security audits to identify and mitigate vulnerabilities. Additionally, we have established data breach protocols to promptly detect, respond to, and manage any unauthorized access incidents, ensuring minimal impact and swift resolution.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the retention period is over, data is securely deleted or anonymized. For transactional and compliance-related data, retention may extend to meet legal requirements.

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. Updates will be communicated via our website or email notifications. We encourage you to review this notice regularly.

For any questions about this Privacy Notice or to exercise your rights, please contact us:

Email: support@nukepc.in